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FAQ

  • We are a stylish solution to carry your wearable pumps, vital medical products, and/or your favorite food and drinks with you, discreetly.
  • We are the makers of handbags that feature an insulated section that maintains temperature with the help of a slim ice pack.
  • We are not a solution to carrying hospital grade or large standard, plug-in breast pumps.
  • We are ideal for wearable (portable) pumps and breast milk storage bags.
  • We are not a cooler bag or a solution for items you need to keep cold or frozen for longer than a reasonable time away from refrigeration (4-6 hours+).
  • We are not the bag to store refrigerated items in your car when it’s hot outside. 
  • We are not here to educate or give guidance and health advice on proper breast pump storage and cleaning while away from home.
  • We are here to build community for those navigating the mental gymnastics that is having all of your necessary products when trying to leave the house and return to yourself…even for just a few hours.

  • Spills happen and that’s half the reason we created a separate insulated areas from your other products! We recommend wiping the bags with a damp cloth and letting air dry.  Not machine washable. The closest thing to a spin cycle that we recommend is spinning around in circles holding your bag!

  • To ensure health and safety, due to the types of items our customers carry in their Carthan, we do not accept returns or refunds. Should you experience a product issue, please email us right away at info@carthan.co.

  • We ship standard ground to the 48 contiguous states. 
  • Shipping Rates + Times: 
  • Free ground shipping for overs over $85!
  • Priority Shipping Available.
  • Please allow 2-3 days for processing. See checkout for more details.